From the Highlands of Colombia, to the Heart of Ireland.

Privacy Policy

Effective as of March 2026

Introduction

Jungle & Sun ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal information through our website, email communications, and order processes.

1. Information We Collect

1.1 Information You Provide

  • Order Information: When you purchase coffee through Amazon or directly from us, we collect your name, email address, shipping address, billing address, phone number, and payment information.
  • Contact Information: When you submit a contact form or email us, we collect your name, email address, and message content.
  • Wholesale Inquiries: For B2B partners, we collect business name, contact person, email, phone, and business details to process your wholesale request.
  • Subscription Data: If you subscribe to updates, we store your email address and opt-in preferences.

1.2 Information Collected Automatically

  • Website Usage: We collect information about how you interact with our website, including pages visited, time spent, and referring URLs through analytics services.
  • Cookies: We use cookies and similar tracking technologies to improve user experience and analyze website performance.
  • IP Address: Your IP address is logged for security and analytics purposes.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Process and fulfill your coffee orders
  • Send you order confirmations, shipping updates, and receipts
  • Respond to your inquiries and support requests
  • Process wholesale inquiries and manage B2B relationships
  • Send marketing emails and newsletters (only if you've opted in)
  • Improve website functionality and user experience
  • Prevent fraud and enhance website security
  • Comply with legal and regulatory obligations

3. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal information based on the following legal grounds:

  • Contract Performance: Processing necessary to fulfill your order
  • Consent: Your explicit consent for marketing communications
  • Legal Obligation: To comply with Irish and EU law
  • Legitimate Interests: To improve our services, prevent fraud, and maintain security

4. Data Sharing and Third Parties

We do not sell or rent your personal information. We share data only with trusted partners necessary to operate our business:

  • Payment Processors: Payment information is processed securely by payment gateways (Amazon, card processors)
  • Shipping Partners: Your shipping address is shared with delivery services to fulfill orders
  • Email Service Providers: Email addresses used for newsletters are stored with our email provider
  • Analytics Providers: Website usage data is shared with analytics services (non-personally identifiable)
  • Legal Requests: We may disclose information when required by law or to protect our rights

5. Data Retention

  • Order Information: Retained for 7 years for accounting and legal compliance
  • Contact Form Submissions: Retained for 2 years or until resolved
  • Email Subscriptions: Retained until you unsubscribe
  • Website Analytics: Aggregate data retained for 25 months
  • Marketing Communications: Email addresses retained while opted in

6. Your Data Rights (GDPR)

As an individual in the EU/Ireland, you have the following rights:

  • Right of Access: Request a copy of your personal data
  • Right of Correction: Request corrections to inaccurate information
  • Right of Erasure: Request deletion of your data ("right to be forgotten")
  • Right to Restrict Processing: Request limitation on how we use your data
  • Right of Portability: Request your data in a portable format
  • Right to Object: Object to processing for marketing or legitimate interests
  • Right to Withdraw Consent: Withdraw consent for data processing at any time

To exercise any of these rights, email hello@jungleandsun.ie with your request.

7. Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or destruction. This includes:

  • Secure socket layer (SSL) encryption for data transmitted over the internet
  • Restricted access to personal data by authorized personnel only
  • Regular security audits and updates
  • Secure payment processing through trusted gateways

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security, and you use our website at your own risk.

8. Cookies and Tracking

We use cookies to enhance your experience on our website. Types of cookies we use include:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how you use our site
  • Marketing Cookies: Used to track effectiveness of marketing campaigns

You can manage cookie preferences through your browser settings or our cookie consent banner.

9. Third-Party Links

Our website may contain links to external websites (including Amazon for product purchases). We are not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies before providing personal information.

10. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children. If we become aware that we've collected data from a child under 13, we will delete it immediately.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective when posted to the website. Your continued use of our site following changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

  • Email: hello@jungleandsun.ie
  • Company Name: Jungle & Sun
  • Location: Dublin, Ireland

For GDPR-related concerns, you also have the right to lodge a complaint with the Data Protection Commission (DPC) in Ireland.

13. Data Protection Officer Information

While Jungle & Sun is small and may not be required to appoint a Data Protection Officer, we take data protection seriously and handle all requests in accordance with GDPR requirements. Contact hello@jungleandsun.ie for any data protection inquiries.